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May 10

What to expect from your Flex Legal onboarding interview

Flex News

Amy Weir-Simmons

Amy Weir-Simmons

A smartly dressed man looks straight down the barrel of the lens, ready to give you your Flex Legal onboarding interview

Each month, Flex Legal onboards roughly 160 new paralegals onto our online platform so they can start receiving interim paralegal opportunities that suit them. Each of these paralegals must pass a multi-stage application process consisting of a basic online application, an onboarding interview, a basic legal awareness test, and finally a creation of a Flex profile. 

The onboarding interview is the most formal part of this process, and we are often asked questions about how it works and what applicants should expect. In the interest of transparency, fairness, and giving everyone the best chance at succeeding, we have decided to publish this blog post to openly explain what you can expect from the onboarding interview.

Here’s a super quick summary of the process, but check out the full details below for further info:

  1. Apply to Flex with your CV here on our website.
  2. Book your onboarding meeting.
  3. Upload your Right to Work documents, proof of address, and grade transcripts to our online portal.
  4. Create your Flex Legal profile.
  5. Attend your onboarding interview.
  6. Complete the onboarding test.
  7. Upload a Flex profile video.
  8. Wait to receive fantastic paralegal opportunities with our clients!

The Flex Legal portal application form, through which paralegals can apply for paid paralegal work

How to apply to be a paralegal with Flex Legal 

As mentioned previously, the first stage of our application process is a simple online form. This is really straightforward, and simply requires you to submit some basic personal and professional details, as well as uploading a copy of your CV. You can find the online application here on our website

Flex Legal receives hundreds of applications each month, so unfortunately we have to be quite selective with this stage of the process. Our clients have the ultimate say as to whether or not they accept the paralegals we put forward to them. This does, unfortunately, mean that we have to reject applications at this stage that don’t meet the requirements of our clients.

There are a number of reasons we might reject an application, including a lack of work experience, a lack of availability, or a lack of academic qualifications such as an undergraduate degree. However, just because we have rejected your application, doesn’t mean you can’t re-apply once your application is stronger. We would strongly encourage you to reapply at a later date once you have more skills, experience, or qualifications!

What to do before your Flex Legal onboarding interview 

If your application is accepted, you will receive an email inviting you to book your onboarding interview and create an online profile. We really want to make sure that the onboarding interview is as seamless as possible for both you and our team, so we ask that you take care of a few things ahead of your onboarding interview.  

Firstly, book your onboarding interview with the relevant geographic team. As we have both southern and northern client services teams, we ask anyone based north of Birmingham to book with our northern team. You can easily select the relevant team to your location when you click the email link to book.

Secondly, create your Flex profile on our platform. You’ll have received a link to the Flex platform in your welcome email, where you can create a profile ahead of your interview. Ideally, the information you feature on your profile should be directly tailored to the kind of legal experience you’re looking for. If you don’t have time to do this, then just copy over your CV or LinkedIn information, fill out the other relevant fields, and upload a professional profile picture. If there are any issues with your profile or anything that we think you could improve, our team can let you know during the interview.

An animated gif shows how to upload your documents to your Flex Legal profile

Thirdly, prepare your relevant Right to Work documents. Before we can even consider sending you any opportunities, we legally have to check your Right to Work documents. Not only will you need to show these to us on camera during the interview, but you will have to upload photographs / digital copies of them to the Documents section of your Flex profile. You will be prompted to do this during the profile creation stage, before your interview. It’s also worth bearing in mind that the rules around Right to Work checks for non-British workers have recently changed, so you might want to check which documents you’ll need here.

No matter your nationality, you will be required to upload a copy of your passport (front and picture page) and present the physical copy to your interviewer during the interview. However, if you are not a British or Irish citizen, we will also require you to send us a government issued share code to prove your visa status.

Finally, make sure you have Zoom installed on your computer. Zoom is commonplace software for video calling, and is what we use for all of our onboarding interviews. You can install the software for free, so make sure you have it installed ahead of time and you should be good to speak with us!

An interviewer, Jacob Darcy of Flex Legal, laughs during a virtual job interview with a woman mysteriously named "admin"

What happens during your Flex Legal onboarding interview

This is the most exciting part of the application process for us. We’ve seen your application, checked over your profile and Right to Work documents, and now we finally get to meet you! The onboarding interview is our chance to tell you a bit more about Flex, explain the purpose of your profile video, go through some straightforward questions, and set you up for our simple onboarding test.

As with any professional interview, the important thing to bear in mind is that we want you there! We wouldn’t have approved your application if we didn’t think you have what it takes, so don’t let the nerves get to you. 

Once we’ve had a chance to meet you and check your documentation, we will ask you three simple questions about your motivations and experience. The first two questions are based on your experiences to date, and generally ask you to explain previous examples of you exhibiting good professional judgement. The final question is situational, and will present you with a scenario. You will have to explain what you would do in that scenario and why, and how you might resolve the problem you are presented with. 

Finally, we’ll introduce you to our ten question onboarding test for you to take after the call. This is often the most dreaded part of the application process. However, it is rare for applicants to not pass. The onboarding test is timed at fifteen minutes, and is mainly based around baseline legal and contractual knowledge. We would recommend completing your onboarding test right after your interview - this way your password won’t expire and we can try and get you placed as soon as possible. The first nine questions are all multiple choice, and the final one will present you with an example clause of a contract for you to rewrite. There are mistakes in there, and we want to see if you spot them all!

An iPhone 13 is seen, showing an incoming role message from Flex Legal

What happens after your Flex Legal onboarding interview 

Once you’ve created your profile, recorded your video, completed your interview, and passed your onboarding test, there’s really not much more to take care of! Our team will check your Right to Work documents, proof of address, and grade transcripts to make sure they are in order, and approve your profile video. Once this is done, you will start receiving the interim legal roles that suit you best! 

It's worth bearing in mind that as our platform opportunities are entirely dependent on what our clients approach us with, we can’t guarantee roles will come to you. As and when we get roles that suit your availability and skills, we will contact you via your preferred channels for you to approve or reject the opportunities we present.

Pro tip: When our client services team are searching for candidates to send roles to, they often filter the profiles on our platform based on who has updated their profile the most recently. Keeping your profile up to date with new skills and experiences, or with improved explanations of your professional and academic history, is the best way to be put forward for roles!

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