Diana Marsh: From Flex Paralegal to NQ Success

Meet Diana: A Flex Trainee with a story to inspire

Diana’s journey into the legal profession is a powerful testament to determination and resilience. As a first-generation immigrant from a working-class family, she faced significant challenges from the very beginning of her career.

In this inspiring interview, Diana opens up about her experience as a Flex Trainee, the obstacles she overcame, and the invaluable lessons she’s learned along the way. Whether you’re starting your own legal career or keen to learn more about how your legal team can help support the next generation, Diana’s story is sure to leave you inspired.

What did your personal journey into the legal industry look like?

I have always wanted to be a lawyer, but being from a first-generation immigrant family and a working-class background, I knew that the journey would be challenging. I didn’t know anyone in the industry, but I was confident that I could become a solicitor. I also understood that I would need to work harder than many to grasp what the job entailed.

Throughout my studies, I had excellent mentors who provided me with invaluable guidance. From my supportive law teacher to my mentorship experiences with top law firms, I learned everything I needed to know to get my foot in the door. During my time at university, I applied to be part of the Flex platform and successfully secured a paralegal role at Eversheds Sutherland, which eventually led to a training contract, including secondments at two fantastic companies.

I am now a qualified solicitor, and I couldn't be more grateful to the mentors I had throughout my career and studies. They truly supported me and helped elevate me to an equal standing with those who may have had a different starting point in their careers.

Do you feel the legal industry is accessible enough to aspiring lawyers?

The legal industry is becoming more accessible to aspiring lawyers, but it still has a long way to go. It is a tough and demanding profession, and there are challenges beyond simply getting your foot in the door that often go overlooked.

The introduction of Qualifying Work Experience (QWE) and the Solicitors Qualifying Examination (SQE) has made it somewhat easier for aspiring lawyers to qualify, but it also comes with a significant financial burden if you don’t have someone sponsoring your exams and courses. While the entire process is mentally challenging, it is achievable.

There is not an equal playing field in the profession, and I don't believe there ever will be. However, this isn't necessarily a bad thing; the differences and experiences you bring—both in life and in your profession—are what make you unique. Use these to your advantage and avoid comparing yourself to others who come from different circumstances. When I entered the legal profession, I began to realise that there is rarely a “traditional route into law.” To succeed, you must be resilient and face the challenges head-on.

Can you talk to us about the kind of work you’ve been doing, and what the highlights of your placement have been?

As a Flex Trainee, I have been seconded to two different organisations. In my second year as a trainee, I was assigned to PZ Cussons. During my time there, I gained experience in a variety of legal areas, including company secretarial work, corporate law, commercial law (particularly in advertising), legal operations, data protection, and intellectual property. Being exposed to such a wide range of tasks in one year has significantly boosted my confidence as a legal professional.

My biggest highlight has been the level of responsibility I have been given since my first day at the company. For example, I played a key role in rolling out Data Protection training for all UK-based employees. This task required extensive communication with external parties and adapting the content and examples to be specific to our business needs.

I led multiple workstreams in M&A transactions by taking a proactive approach and learning throughout the process. It has been incredibly insightful to be a part of this, and I am excited to see these projects through to completion.

Where do you see your career heading in the future following Flex Trainee?

I am currently focused on growth and development in my new role and aim to continue expanding my knowledge base while being involved in multiple projects. As an in-house team member, I understand the importance of taking responsibility for my own development, so I actively reach out to my colleagues to find ways to support them. This approach benefits both me and my team in the long run.

My current long-term goal is to become a well-rounded solicitor, and then I will see what the future holds. As it currently stands, I am in an incredible company, PZ Cussons, and I am not planning on leaving any time soon!

Finally... what advice would you give to new trainees joining the programme to get the most of the scheme?

First and foremost, I always recommend that trainees—and any other legal professionals—have a mentor. This has been immensely beneficial for me throughout my career, as it allows you to view situations or issues from a different perspective. Find someone who inspires you and build a relationship with them. You might be surprised by how much people enjoy helping others. Take advantage of both the Flex mentors and the external mentoring programme.

Additionally, it’s important to recognise the value of networking and promoting your name within the industry. I have been fortunate at PZ Cussons to have been presented with several networking opportunities that have deepened my understanding of the industry and allowed others to get to know me better. This is a reminder for both supervisors and trainees to always seek out speaking and networking opportunities!

As a trainee, it’s essential to remain open-minded about the opportunities that come your way. It’s easy to limit yourself by confining your expectations before you gain sufficient legal experience, which can negatively impact your career in the long run. Always approach every task or placement with enthusiasm, a positive attitude, and an open mind. I assure you that doing so will allow you to make the most of your experiences.