Vito

• Drafted, negotiated and reviewed terms of non-disclosure and commercial agreements, including high-value contracts with social media influencers (primarily Facebook, Instagram and TikTok), VIPs and brand ambassadors

• Tracked, analysed and conducted legal research on relevant legislation and developments of the law to be presented in a digestible format for Marketing, PR, Media, Tech, Payroll, Finance, HR and Design departments

• Enhanced compliance on postponed IR35 for over 40 contractors, including meetings for provisional determinations, drafting of legal advice, with daily reports to senior directors of the business and General Counsel

• Drafted, reviewed and researched legal queries on Data Protection, Intellectual Property and other areas of law as required ad-hoc by the business to be approved by a member of a team of 6 lawyers, including the General Counsel

• Drafted, reviewed and researched upcoming privacy policy for USA-based customers shopping on the American version of the e-commerce platform and resident in California with the supervision of the Data Protection Officer

• Independently conduced ad-hoc and team trainings on Intellectual Property, Data Protection and other areas of law as required by the business and as instructed by Legal Counsels and General Counsel

• Trained an online team of customer service advisors to ensure Data Protection legislation is adhered to within the Information Commissioner's Office timelines in processing individual rights requests and updating online registers

• Assisted Legal Counsels and General Counsel on legal matters for the Lewis Trust Group and its subsidiaries with highly sensitive information and liaised with outside counsel where necessary and as required by the business

• Drafted and reviewed a variety of commercial clauses for Legal Counsels and General Counsel in Master Service Agreements, Level Service Agreements, Software-as-a-Service agreements, agency and direct contracts

• Answered legal queries via email, telephone or face-to-face as first point of contact in the Legal team

• Ensured monitoring and compliance of business policies through training, memos and internal communications

• Collated relevant information from multiple channels in order to fulfil requests under Data Protection legislation, such as Data Subject Access and Erasure Requests as well as Records of Processing Activities

• Managed a trade mark portfolio compromising of registered marks at WIPO, USPTO, EUIPO and UKIPO

• Assisted in drafting upcoming Corporate Social Responsibility plan by performing a market analysis of competitors

• Assisting in the execution of a variety of deals with document management from negotiations to signature stages

▪ Arranged rotas and client sit-ins between sixty volunteer students and twelve volunteer lawyers

▪ Ensured conflicts of interest were cleared between volunteer lawyers and clients during referral process

▪ Delivered group training on Pro Bono procedures to volunteer students on a quarterly basis

▪ Maintained accurate client records and statistics in compliance with requisite standards of the Pro Bono Centre

▪ Held conference calls between volunteer students and volunteer lawyers during legal advice sessions

▪ Reviewed client confidential information in order to assess suitability of the case ahead of providing legal advice

▪ Managed email and telephone correspondence between Pro Bono Managers, clients and volunteer lawyers

▪ Developed strong exposure to investment risks, portfolio diversification and market volatility

▪ Managed client correspondence via telephone, e-mail or post flagging up any critical document in a timely manner

▪ Compiled in-depth analyses and reports on client accounts and portfolios ahead of client meetings

▪ Ensured clients were compliant with the necessary legislative framework, particularly MiFID II and GDPR

▪ Maintained and updated client file records on a daily basis, including all forms of client communications

▪ Drafted correspondence between clients and Partners to ensure legal obligations were adhered to

▪ Ensured information provided to clients was accurate and precise as instructed by Investment Managers

▪ Bundled and reported on client investment advice to Partners and Investment Managers

• Drove and maximised sales through offering knowledgeable and professional styling advice to customers

• Built strong clientele and managed the life cycle of customer enquiries through phone, e-mail and face-to-face

• Supported Department Managers in resolving customers’ complaints in a professional and timely manner

▪ Tailoring outstanding customer service and expertise to internal and external stakeholders

▪ Supporting the Management team in resolving customers’ complaints in an efficient and expeditious manner

▪ Exceeding yearly sales attachment by over 80% in regards to the CRM scheme

▪ Maximising stock accuracy and ensuring nil stock loss across Ready-To-Wear and Denim collections

▪ Delivering training to a team of over 15 salespeople on brand identity resulting in an increase of product knowledge

▪ Liaising with Head Office ensuring brand awareness is achieved and KPIs are met within the department

▪ Arranging stock in accordance with visual merchandising standards and brand strategy guidelines

• Succeeded in securing the top 5% position against 2,400 competitive entrants including students and graduates

• Semi-final stage at Travers Smith included team working elements of research on legal scenarios and pitching