David

Engaged by a placement service to assist various companies when requiring paralegal assistance.

Client & Stakeholder Relations

• Respond to various types of paralegal activities including review of contracts, research and investigations.

Achievement Highlights

• Most recently assisted Dentons Law in a DSAR (data subject access request) project
• Assisted the paralegal group in identifying and selecting the relevant documents to be selected for the DSAR
• Personally reviewed 200+ documents per day and assessed whether the documents had any legal relevance to the request, and if so, redacted any information not relevant to the request as mandated by law
• Familiarity and use of the Luminance software program

Client & Stakeholder Relations

• Responsible for creation of product to market serving the alternative lending mortgage broker community.
• All corporate responsibilities including achieving lending administration licensing, all compliance initiatives through FSCO and all administrative responsibilities.
• Engaged a well respected group as the Board of Directors for which Chair responsibilities were received.
• Sourced and completed due diligence on all partners including technology partners, lawyers, accountants and brokers.

Productivity & Knowledge

• Prepared lending guidelines and pricing philosophy for the company.
• Created user manuals and employee handbook establishing the companies core principles and objectives.
• Subject matter expert for all underwriting and sales activity.
• Negotiated all contracts including investment agreements

Achievement Highlights

• Market ready product within 90 days of the creation of the corporation.
• Individually originated $1M worth of investment for the corporation.
• Quickly deployed funds providing for a 10% return to investors in the very first year.

Client & Stakeholder Relations

• Responsible for product creation and release to the Canadian Mortgage Broker community.
• Handled all sales and credit operation start up duties including hiring of all sales and credit staff, creation and implementation of credit policies, negotiating of terms and conditions with investors, lead all technology related business requirements, created and implemented pricing and risk philosophies.
• Involved in all alternative lending initiatives including creation of the Lendwise NPX product.

Productivity & Knowledge

• Responsible for being the subject matter expert for all alternative lending for Paradigm Quest including sales, origination, retention, funding, collections and internal refinances.
• Effectively launched a new mortgage product from ground level to the marketplace with in a 90 day timeframe with a soft launch of November 2015 (in Ontario and Western Canada).
• Gathered all competitive intelligence to create a competitive mortgage product.
• Created all user and process documents specific to alternative lending including a procedure manual, BFS questionnaire, declared income letter, client interview, rate sheet and credit criteria, alternative lending conditions.
• Created the volume bonus structure that rewarded volume and efficiency.
• Created and compiled the approved appraisers list for alternative lending.

Achievement Highlights

• Quickly built the pipeline of originated deals to well over $15M within 30 days of launch.
• Priced all of the companies loans
• Originated and funded over $150M in volume for fiscal 2016 (Over $500M in applications assessed)

Client & Stakeholder Relations

• Responsible for hiring of all mortgage operations staff and introduced a structure that quickly allowed for efficiency to allow underwriters ability to commit on files without credit and compliance review.
• Introduced a mortgage officer position to the company to assist in efficiency and effectiveness.

Productivity & Knowledge

• Created the companies pricing philosophy and structure which allows underwriters to effectively grade files and price deals accordingly (rate and fee strategy).
• Involved with all company guidelines and policies by being a contributor and editor of the companies Residential Mortgage Underwriting Policy, Risk Appetite Framework and Residential Mortgage Operation Manual documents.
• Created the companies BFS product and documentation policy.
• Key contributor in OSFI presentations and audit to move the company to the “green light” stage.

Achievement Highlights

• Increased funding volume from approximately $5M in October to $14.5M in March 2015.
• Priced all of the companies loans until underwriters achieved their Deal Loan Authorization (5 months)

Increased Net Interest Margin on mortgage loans from 200 bps in October ‘14 to over 325 bps in March ‘15

Client & Stakeholder Relations

• Successfully increases monthly funding targets to all time company highs by productively leading a team of underwriters and mortgage officers while maintaining a fun and positive working environment.
• Educates and negotiates with mortgage brokers on mortgage products, rates and new offerings, discussing necessary file compliance and devising best program analysis for their clients while maintaining profitability for the company.

Productivity & Knowledge

• Produced the team with the highest percentage of penetration in up selling Equity Line Visa’s in relation to funded mortgages.
• Provides team leadership and support through extensive industry knowledge, including underwriting processes, CMHC, AIG and Genworth underwriting guidelines, as well as competitor offerings.

Achievement Highlights

• Rapidly build a team that achieved over 200% of volume target for the first quarter of 2010 helping Home Trust Company achieve its greatest funding volumes ever to date.
• Led a team that received internal company recognition as the team with the highest percentage over volume target combined with largest penetration of Equity Line Visa’s and greatest funding ratios.

Relationship Building & Business Development

• Established reciprocal relationships with real estate firms, other business sources and industry professionals including Builders, Realtors, Brokers & Lenders in Hamilton, Toronto, and surrounding areas, to identify suitable customer prospects for residential and commercial mortgage financing.
• Led search engine optimization for the corporate website, including re-writing content, integrating keywords to facilitate search agility and link-building with relevant sites; generating up to 2K monthly unique visitors.
• Generated new business from alternate sources through innovative marketing, community outreach, vast contact network, quarterly mail-outs, cold calling, open houses and personal meet-&-greet networking.
• Maximized customer service to develop new relationships and retain current accounts by bestowing well-researched & current product knowledge, creating in-depth customer profiles to better assess and fulfill client needs, maintaining long-term contact and generating referral business.

Team Leadership & Process Improvement

• Managed the full HR spectrum, including recruitment of 5 sales consultants, through on-boarding to training and development on sales techniques, deal closing and customer service excellence.
• Implemented a comprehensive sales cycle structure and a tailored customer service policy, ensuring client-specific recommendations, rapid correspondence turnaround and product differentiation.

Engaged by this lending firm to oversee and evaluate loan applications. Recognized for superb analytical and client relations skills, rapidly promoted to Senior Mortgage Underwriter within 1 year.

• Entrusted to manage exception authorization limits equal to management levels.
• Negotiated loan approval terms and conditions, conducting detailed financial analysis including ratio & trend analysis, cash flows evaluation & projections, examination of collateral, repayment ability and credit history.
• Utilized personal resources to build solid relationships with Mortgage Brokers increasing incoming monthly application volumes through meetings and an interpersonal approach.